Applying for Employment at CHAP

Employment Opportunities:

INFORMATION SYSTEMS ANALYST

REGIONAL DIRECTOR OF PROFESSIONAL SERVICES

SITE VISITOR    

Applying for Employment at CHAP

The Community Health Accreditation Program is an Equal Opportunity Employer.

INFORMATION SYSTEMS ANALYST

The Information Systems Analyst provides Level 1 end user software (and minor hardware) support and troubleshooting to onsite and remote users, through management of our HELP DESK.  Designs and executes database queries and reports for analysis and decision-making.  Provides system administration functions for various enterprise applications (including installation, configuration, maintenance, upgrading, user access/security, integration and support).Works closely with other IT staff to troubleshoot and solve problems.  Provides support to meet internal operations’ and external regulatory reporting requirements.   Provides requirements gathering, as well as development and testing support.    Provides written documentation including but not limited to: user manuals, training tools, and troubleshooting guides.  Provides software training and support to managers and staff on the use of software when needed    Supports other department functions such as website administration and database coordination. 

QUALIFICATIONS AND EXPERIENCE

• BS degree in computer science or directly related field is preferred.
• At least 4 years of directly related work experience.
• Knowledge of SAP B1 is a plus; proficiency in Microsoft Office; proficiency with SQL.
• Formal technical training and/or certifications from accredited institution(s) may be substituted in full or part for degree.

REGIONAL DIRECTOR OF PROFESSIONAL SERVICES

The RDPS will be responsible for daily operations related to all accreditation activities; selects, trains and evaluates site visitors.  Performs operational oversight and administrative activities in order to ensure consistent application of accreditation and regulatory standards, site visitor retention, and the satisfaction and improvement of accredited organizations.   

The RDPS will support Board of Review activities to ensure consistent and objective final accreditation determinations.  Manages through-put of accreditation operations to ensure site visits, Plans of Correction and accreditation reports are done in a timely manner. Collaborates with other CHAP team members to ensure excellence in accreditation and customer service, and CHAP continuous improvement. 

The RDPS will serve as program lead for the Home Health, Hospice, HME, Pharmacy or other designated service line.  

  Qualifications and Experience:

• BS degree in nursing or other health related field required.
• Masters degree in management or related clinical field.
• At least 8 years of operation experience in Medicare certified home health agencies and/or other community based health care services delivery required.
• At least 8 years of management experience including staff supervision.
• Sound knowledge of Medicare Supplier/Quality Standards.
• Familiarity with other community based services including medical conditions of participation preferred.
• Experience with quality improvement activities and processes.
• Proficiency in Microsoft Office.
• Excellent written and verbal communication skills; effective interpersonal and team building attributes.
• Some travel required.

SITE VISITOR

Demonstrate your commitment to healthcare excellence by becoming a CHAP Site Visitor.  Under the direction of the Regional Director of Professional Services the Site Visitor conducts home health and hospice accreditation site visits in accordance with CHAP Standards of Excellence. 

Position is per diem, requires a commitment of 10 days per month, and involves extensive travel by air or by car.  

Qualifications and Experience:

• Bachelor’s Degree in a related specialty area required. Master’s Degree preferred;
• Active license to practice in home state, where required by discipline;
• Five (5) years’ experience in middle to upper management position in a home   health and hospice organization;
• Demonstrated organizational, analytical, consultative, conflict resolution,   mediation, written and verbal articulation skills with effective critical   thinking skills;
• Ability to work effectively as part of the accreditation team;
• Proficiency with use of computers.

Applying for Employment at CHAP

Following are some helpful hints on how to apply for employment at the CHAP, along with information about the application and employment process at CHAP. Keeping these points in mind will help to ensure that your application materials receive optimum consideration for employment. 

 Carefully read the ads for open positions at the CHAP

Each ad will describe the position duties and responsibilities, list minimum and preferred qualifications, and explain how to apply. Read the ad carefully to determine if you are interested in and qualified for the position, and then follow the directions thoroughly if you decide to apply.

Be specific about the open position for which you want to apply

Clearly mark the title on your application materials, especially the letter of interest.  Since CHAP routinely posts numerous ads at once, sometimes several with the same job title.  It is essential to specify which position you are interested in to ensure your entry into the correct applicant pool. For Site Visitor applications, include the area(s) [Home Health Services, Hospice, Pharmacy, Home Medical Equipment, Infusion Therapy, Public Health, Community Nursing, or Private Duty] of expertise which you wish to be considered.

Apply separately for each position for which you want to be considered. CHAP does not maintain an applicant interest file for unsolicited applications or keep applications on file for contact in the event a suitable position becomes available.

 Make sure your application materials are complete as requested in the ad for the position

Each ad will specify the application materials requested, often a letter of interest and resume. In some cases, additional materials such as transcripts or letters of reference may be requested. Be sure to submit all materials requested. Remember to include all attachments if e-mailing application materials. Applications that are incomplete at the time of hiring manager’s review generally are not considered for employment. 

Submit your application to the email address specified in the ad for the position

Unless specified otherwise in the ad, application materials are to be sent directly to Human Resources at CHAP. Human Resources will forward your application materials to the hiring manager making the hiring decision. Sending your application to a hiring manager, the hiring department, the President or CEO, or elsewhere will delay processing of your materials and could prevent you from being included in an applicant pool if your materials are not forwarded to the Office of Human Resources. 

Do not expect an interview unless you are contacted by Human Resources

Human Resources oversees the search process from start to finish, but forwards applications to the appropriate hiring manager to screen, conduct interviews, and recommend candidates for hire. 
Note: Applicants who do not meet at least the minimum qualifications for a position are screened out of the applicant pool and not considered for employment in that position.

 Make yourself readily available if contacted for interview

Be sure to reply promptly in the event you are contacted to schedule an interview, since the hiring manager can move on to other qualified candidates if you fail to respond. Frequently, the HR Manager or the Hiring Manager will conduct telephone interviews before, or in lieu of, scheduling in-person interviews. Candidates who are interviewed receive more information about the position, CHAP, and the hiring process at the time of interview. 

 Realize that meeting the minimum qualifications does not guarantee you will be interviewed

Do not assume you will be interviewed for a position at CHAP simply because you meet the minimum qualifications as listed in the ad. After applications are screened to determine who meets minimum qualifications, the hiring manager ranks applicants further according to the quality and amount of education, experience, knowledge, and skills that each one possesses. Due to the large number of applications CHAP receives, many from well-qualified candidates, not every qualified applicant can be interviewed.

To apply:  Qualified candidates should send an e-mail, with the position they are applying for in the subject line, to: hr@chapinc.org with the following information:

• Cover letter including salary requirements
• Resume or CV
• Any additional attachments requested in the job description.

All electronic documents should be in MS Word format or PDF. No phone calls please.

Thank you for your interest in employment with CHAP!