Careers at CHAP

Employer of Choice:

CHAP's mission is to define, verify and advance the highest quality of home and community-based care through its standards, accreditation,education and research.  For our employees, this is a call to action - ensuring that we support our approximately 8,300 accredited sites as well as advance the field of community and home health.

CHAP strives to build a culture of professional development and performance management for both personal and professional growth. We offer various benefit packages to all of our employees; ranging from medical, vision, dental and generous life, AD&D and disability insurance benefits to an excellent 401(k) program and flexibility.

Our family-like environment provides our employees the opportunity to be who they are, enjoy their colleagues and work in an atmosphere of individual and shared successes.

CHAP is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color,disability, gender, national origin, race, religion, sexual orientation,veteran status or any classification protected by federal, state, or local law. 



Position Title: Site Visitor - Per Diem
Status: Exempt
Reports To: Regional Director of Professional Services

Position Summary

Under the direction of the Regional Director of Professional Services the Site Visitor plans, organizes, coordinates and conducts community based health care organization accreditation site visits in accordance with CHAP Standards of Excellence. Accreditation activities are executed in accordance with CHAP Policies and Procedures governing the accreditation process. The CHAP Site Visitor ensures the protection of the confidentiality of all related site visit information except as otherwise required by law.

As a member of the organization’s leadership team, supports CHAP’s mission, vision, and goals to ensure CHAP is the preferred accreditor of home and community-based care providers and a thought leader.

Principal Functions:

  • Represent CHAP in a professional manner
  • Accept assignments: a. Report availability to CHAP Scheduler in established time-frame
  • Confirm travel arrangements in a timely manner.
  • Prepare for assignments as appropriate: a)Review agency self-study to assist in planning visit; b)Collaborate with team members
  • Complete site visit requirements and documentation, within CHAP standards and Federal/CMS guidelines, in an organized, accurate, and timely manner
  • Site visit documentation is accurate, correct and complete, with appropriate standard citation and detailed reference to relevant evidence for the purpose of accreditation, validation; monitoring of facilities; and complaint investigations
  • Provide technical assistance to providers regarding CHAP Standards, CMS and other requirements.
  • Submit required site visit documentation within required time frame
  • Demonstrate knowledge and application of CHAP accreditation process, Standards of Excellence, State and/or Federal Regulations
  • Provide clarification, verification and quantification of site visit findings
  • Participate in scheduled CHAP meetings in-service training and continuing education programs
  • Work independently and/or with a team of other surveyors
  • Performs other functions as assigned

Education, Training and Experience

  • Knowledge of specialty area applicable to assignment (i.e., home health, hospice, private duty nursing, home medical equipment, pharmacy, palliative, etc.); inspection, investigation and regulatory methods; medical terminology and coding; and the principles and operation of health care administration.
  • Five (5) years experience in middle to upper management position in a health care field in at least one program or service accredited by the Community Health Accreditation Program, Inc. (CHAP).
  • Bachelor’s Degree in a related specialty area required. Master’s Degree preferred.
  • Active RN license, or applicable license, to practice in home state, where required by discipline.
  • Superior analytical, consultative, conflict resolution, mediation, written and verbal articulation skills.
  • Effective critical thinking aptitude with the ability to apply and interpret CHAP Standards and Federal CMS regulations to inspections and/or evaluations of assigned sites.
  • Ability to work effectively as part of the accreditation team.
  • Successful completion of the CHAP site visitor orientation program which includes: didactic classroom, competency testing and mentored site visit.
  • Exceptional organizational and time management skills.
  • Ability to travel independently.
  • Excellent interpersonal skills.
  • Expert level proficiency with computer skills and office applications.
  • Requires availability of a minimum of ten site visit days per month, exclusive of travel.

Physical Requirements

This position is per diem/part time and requires full time independent travel by air or car or other means. Due to the nature of this job, lifting of materials and equipment of up to 25 pounds is required. Extended periods of sitting/standing are required.

For immediate consideration, please submit your resume along with a cover letter and salary requirement to


Position Title: Controller
Status: Exempt
Reports To: CFO

Position Summary

Under the direction of the CFO, oversee the operations of the finance and accounting department, including the design of an organizational structure adequate for achieving the department's goals and objectives.

As a member of the organization’s leadership team, supports CHAP’s mission, vision, and goals to ensure CHAP is the preferred accreditor of home and community‐based care providers and a thought leader.

Principal Functions

  • Assist in the accurate preparation and timely dissemination of monthly financial management reports and other periodic reports including, but not limited to, internal and external monthly financial statements, annual audits and annual budgets. Issue timely and complete financial statements.
  • Under the direction of the CFO, assist in the production, forecasting and analysis of the annual budget. Forecast and calculate variances from the budget and report significant issues to the CFO
  • Provide financial analyses as needed, in particular for decisions around deferred revenue, capitalization of expenses, and pricing policy. Assist the CFO with investments, pricing decisions, and contract negotiations.
  • Assist the CFO with developing and maintaining department’s cost accounting reports and develop new reports as required to provide further analysis of the profitability of different business lines and assist with forecasting. Evaluate and advise on the introduction of new programs/strategies.
  • Recommend benchmarks against which to measure the performance of CHAP’s operations; calculate and issue financial and operating metrics and provide for a system of management cost reports.
  • Assist CFO in answering GAAP-related questions for team. Monitor and control department filings to ensure compliance with requirements.
  • Function as one of the department’s “SAP Super Users” and answer software questions. Collaborate with CHAP departments and external consultants to ensure successful integration of SAP and LinQ.
  • Maintain and modify, as required, department’s Excel upload and reporting files.
  • Comply with local, state, and federal government reporting requirements and tax filings, and with the CFO and director of accounting, coordinate the provision of information to external auditors for the annual audit. Provide input into the annual financial audit and tax return to assure the accurate and timely completion of all income tax returns as needed.
  • As a member of the finance and accounting management team, assist in maintaining the documented system of accounting policies and procedures overseeing the control systems and transaction-processing operations. Perform regular evaluation of CHAP accounting systems and processes and update CHAP’s accounting manual and provide input into new policies/procedures.
  • Performs other related duties as assigned.

Education, Training and Experience

  • Over seven years of directly related experience; including in-depth experience managing a corporate, trade association or other complex accounting department.
  • Bachelor’s Degree in accounting, finance, economics or a directly related area; Masters degree a plus. CPA required.
  • Expert Excel user with high degree of aptitude for financial software systems.
  • SAP B1 or other high end accounting software experience preferred; proficiency with Microsoft Office applications.
  • Ability to manage and prioritize multiple tasks and projects, meeting necessary deadline; ability to resolve problems quickly and effectively with minimal supervision.
  • Ability to work effectively with others and independently.
  • Strong organizational skills including the ability to maintain files and records in a manner that allows quick and easy retrieval.
  • Ability to complete assignments with a high degree of accuracy and confidentiality.
  • Excellent written and verbal communication and interpersonal skills.
  • Must possess the ability to exercise independent judgment.

For immediate consideration, please submit your resume along with a cover letter and salary requirement to


Position Title: Senior Level Quality Leader
Status: Exempt
Reports To: Senior VP of Quality and Information Management

Position Summary

Under the direction of the SVP of Quality and Information Management, and in collaboration with the members of the CHAP Senior Leadership Team, directs the planning, development, implementation and evaluation functions required to ensure performance monitoring of all internal controls within CHAP. Ensures appropriateness of performance improvement activities across the organization and ensures that all departments and practices are up to date and reflective of best practices. Accountable for activities geared to improving quality for CHAP products and services.

As a member of the organization’s leadership team, supports CHAP’s mission, vision, and goals to ensure CHAP is the preferred accreditor of home and community-based care providers and a thought leader.

For a complete job description and for instructions on how to apply, please click here.

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