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CHAP Wraps Up Standards of Excellence Town Hall Series

This week marked the end of our Town Hall Series discussing the proposed CHAP Standards of Excellence. We would like to extend a huge thank you to everyone who participated and provided their feedback. Gathering input from the agencies we serve has been a critical part of the process as we strive to develop standards that help prepare our customers for an evolving healthcare marketplace and support their efforts to provide safe, effective and high-quality patient care.

If you were unable to attend any of the live town hall events, the recordings are available on CHAP Education. While you are there, we encourage you to submit feedback on the KPA’s reviewed during each town hall or provide feedback on the proposed standards holistically using the feedback forms available on the Public Comment page. We welcome any questions surrounding the standards, KPA’s or the revision process. To submit a question please email

Thanks again for your valuable feedback. We look forward to your continued engagement as we continue the revisions process.    


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