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Hospice Providers: A Reminder to Review your data.

 

Hospice providers are reminded to review their provider preview and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey reports.

 

Providers can access these reports in their Certification and Survey Provider Enhanced Reports (CASPER) folder. 

 

They are reminded to review reportable measures including their Hospice Item Set (HIS) quality results from Q2- 2016 to Q1-2017 and facility-level CAHPS survey results from Q2-2015 to Q1- 2017. 

 

Providers have 30-days to review their HIS and CAHPS results (December 1, 2017, through December 30, 2017).  

 

If you feel that HIS quality metric is inaccurate or if there are errors within the results from the CAHPS Survey data, a provider may request CMS review.

Hospice providers must adhere to the process outlined on the HQRP Public Reporting webpage and the Hospice Quality Public Reporting- CAHPS Preview Reports and Requests for CMS Review of CAHPS Data webpage.

For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS Provider Preview Reports Access Instructions.