Barbara McCann recently resigned as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states. Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice. She also directed the national chronic care programs. In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations. In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety.
Before joining Interim HealthCare, Ms. McCann was the Executive Director of Accreditation, Plan Performance and Clinical Management Alliances at the national Blue Cross Blue Shield Association in Chicago IL. Responsible for system-wide strategies for managed care accreditation and health plan performance data, she successfully designed and implemented the Association’s first national HEDIS (Health Plan and Employer Data Information Set) database, as well as the Medicare and commercial HMO ‘report cards’ for national accounts. Ms. McCann also facilitated the Blue Cross Blue Shield Association’s first national medical management alliance with the American Geriatrics Society to create modules to educate family physicians in the unique elements of treating the geriatric population.
Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare. She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.