Our senior leaders are passionate about people and performance.

CHAP’s Senior Leadership

Our senior leaders are passionate about people and performance.

They’re creating and directing improvements in CHAP as an organization so that we continue providing the best accreditation service for our customers.

Barbara McCann
Interim President and CEO

Barbara McCann recently resigned as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

Before joining Interim HealthCare, Ms. McCann was the Executive Director of Accreditation, Plan Performance and Clinical Management Alliances at the national Blue Cross Blue Shield Association in Chicago IL.  Responsible for system-wide strategies for managed care accreditation and health plan performance data, she successfully designed and implemented the Association’s first national HEDIS (Health Plan and Employer Data Information Set) database, as well as the Medicare and commercial HMO ‘report cards’ for national accounts.  Ms. McCann also facilitated the Blue Cross Blue Shield Association’s first national medical management alliance with the American Geriatrics Society to create modules to educate family physicians in the unique elements of treating the geriatric population.

Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

Michael Grogan
Executive Vice President

Michael Grogan heads CHAP’s Operations & Industry Affairs teams. He previously served as CHAP’s Chief Information Officer. Prior to joining CHAP, Mr. Grogan served as the Chief Information Officer for URAC, a leading accreditation organization for health plans and providers. He has held leadership, consulting and management roles at a variety of organizations, including the National Hospice and Palliative Care Organization (NHPCO), AnswerTHINK Consulting, Triad Communication, Gifts in Kind International and America Online. He joined CHAP in 2005.

When not in the office or traveling for work, you'll find Mr. Grogan enjoying life on the farm with his partner, pups and barnyard pals.

Traci Padgett, MPP
Executive Vice President

Traci Padgett leads the Standards, Quality, and IT teams at CHAP. She has more than16 years of experience in providing quality and IT leadership in the healthcare industry. Over the last decade, she has dedicated her career to standards development, performance measurement and designing IT solutions to enhance accreditation processes. Prior to joining CHAP, Ms. Padgett was a Managing Consultant at the Lewin Group, where she directed several quality improvement initiatives, including assisting CMS with enhancing monitoring of End-Stage Renal Dialysis facilities and working with the Office of Head Start to improve oversight of early childhood education programs. She earned a master’s degree in Public Policy from the John F. Kennedy School of Government at Harvard University. She joined CHAP in 2012.

Outside of CHAP, Ms. Padgett balances her busy work schedule with being a full-time mom--attending countless gymnastics meets and little league baseball games. She lives in suburban Virginia with her two kids, Joshua and Isabelle, and their dog Oreo.

Alan Esenstad
Senior Vice President and Chief Financial Officer

Alan Esenstad leads CHAP’s finance function.  Mr. Esenstad brings extensive finance, accounting, auditing and systems experience to CHAP.  He has held positions of progressive responsibility throughout his career, including roles in publicly-held companies and those with operations either national or international in scope.   Mr. Esenstad began his career with PriceWaterhoseCoopers and for the past 15 years, held senior leadership roles within the life sciences sector.  Mr. Esenstad is a CPA who holds a BS in Accounting from the University of Virginia and an MBA in Finance from The George Washington University.  He joined CHAP in 2016.

Mr. Esenstad and his wife live in Montgomery County, MD and his children also live in the DC metro area.  In his spare time, Mr. Esenstad enjoys being outside pursuing a variety of recreational activities, including golf, bicycle riding and hiking.

Joy K. Moore
Vice President, Operations & Industry Affairs

Joy Moore joined the business development team at CHAP in 2013 and currently leads marketing, communications, policy and operations. Ms. Moore draws on a diverse experience in new media, cause-marketing and sales to execute development initiatives and advance the CHAP brand. Prior to joining CHAP, she worked in marketing and communications with the American Heart Association Southeast Pennsylvania Office and for the Consumer Electronics Association in the area of strategic events and business development. Ms. Moore received her B.A. in Communications and B.S. in Marketing from Temple University in Philadelphia with continuing education at Georgetown and General Assembly in project management, digital marketing, user experience design, web design and mobile development.

Ms. Moore volunteers as an instructor with Girl’s Inc., an organization dedicated to developing strong, smart and bold girls. She lives with her husband in the heart of Alexandria, Virginia and can be found tending to an unreasonably independent and adorable four year-old son, Enzo, and English bulldog.

Fran Petrella
Vice President, Accreditation

Fran Petrella graduated Cum Laude from Washington State University in 1977 with a Bachelor’s of Science in Nursing.  Fran began her career as a nurse’s aide in a nursing home in 1971, moving to the hospital on graduation, and working on an Internal Medicine/Oncology unit.  In 1986, she found home care, providing both home health and hospice services as a field nurse and in management in northwest Washington State.  In 2000, she started working as technical support staff and Home Health expert resource for a home care benchmarking company, advancing to Director of Client Services within 6 months. 

Fran jumped back into the Home Care arena in 2010, working in management/oversight roles for a VNA, and facilitating the transition of a merger with a hospital-based system, providing home health, hospice, and home infusion pharmacy services.  In 2012, she moved across the country from Washington State to join the team at CHAP.  Community-based care is her heart.  She strongly believes that quality community-based care should be at the core of health care and that the increased focus towards “connecting the dots” through the continuum of care is helping us along the path to that change.  Her ultimate goal is to be involved in the path in whatever way she can; to facilitate bringing quality home care closer to becoming the center of the path along the continuum.

Outside the office, Fran enjoys spending time with her 3 grand kids.

Cliff Valenti
Vice President, Information Technology

Cliff Valenti, the Vice President, Information Technology, joined CHAP in December of 2012.  A graduate of the University of South Florida’s College of Engineering, Cliff has spent more than 20 years leading teams in the development, implementation, and governance of technology solutions for companies such as AT&T, Arbitration Forums, and National Cooperative Bank.  Cliff is a member of the Washington, DC chapter of the Association of Information Technology Professionals, and believes healthcare is the next frontier for technology to conquer.  

In his spare time Cliff enjoys hiking with his dogs, building furniture, playing guitar, oatmeal cookies, and tinkering with the latest gadgets to hit the market.

Jennifer Bramble
Vice President, Human Resources

Ms. Bramble is a senior human resources, talent, and learning and development professional with 25-plus years of experience.  She specializes in human capital strategy, development, alignment and change management.  Formerly with National Committee for Quality Assurance, Ms. Bramble spearheaded a multi-faceted talent development initiative, focused on strength-based leadership development where she coached and mentored business professionals at all organizational levels.  Prior to that, Ms. Bramble served at National Quality Forum as Senior Training and Development Manager where she delivered high-impact leadership development and corporate training programs and a variety of human resources functions. 

A certified Executive Coach, Ms. Bramble holds a BS in Business Management and an MA in Public Administration from Washington Adventist University.  She lives in suburban Maryland with her husband.  They have two adult daughters and a grandson, who also reside in the Washington, DC-metro area.  In her spare time, Ms. Bramble enjoys traveling with her husband and coaching and mentoring early-career professionals.

Nancy Reeder
Vice President, Business Development

Nancy has been working in post-acute, community based care for a number of years in Home Health, Hospice and Private Duty as well as other service lines.  She got her start start leading multiple operating units with Manpower International, a large, multinational staffing company.  In 2004, she got her start in healthcare, selling outcomes based information and software to Home Health, Hospice and Private Duty Agencies. 

Nancy later transitioned to the provider side, working for Providence Senior and Community Services as their Director of Business Development.  There she became deeply involved in the mechanisms for care transitions, the referral process, understanding the needs of hospital Case Managers, and participating as a part of work teams regarding Revenue Cycle, Team Restructuring and operational improvements. 

Nancy is excited to bring her business development skills and expertise in operations to the CHAP team, while developing a deeper understanding of how agencies can improve patient care by adhering to a set of proven standards. Her free time is spent with her two college age children – a boy and a girl, and husband at their home outside downtown Seattle.  

Kathryn Hitchcock
Vice President, Communications and Educational Services

Kathryn came from the Association for Professionals in Infection Control and Epidemiology (APIC) Consulting Services. In her tenure at APIC, she grew APIC Consulting Services, a start-up subsidiary into a new business line. Previously at APIC, Kathryn managed large scale educational programs and industry initiatives. Prior to APIC, she held marketing and communications positions with Becton Dickinson (BD), a medical supply and technology company, and Scripps Health System based in La Jolla, California. In those roles she enter into the healthcare industry. She earned a BA from Loyola University in Chicago and an MBA from University of Maryland, University College. 

Her time outside of work is spent with her children, family,  and friends in and around Maryland.